(978) 587-2020

Privacy Policy

Learn how Platinum Locksmith handles, protects, and respects your personal contact records.

1. Information We Collect

We collect details like your name, phone number, email address, and service address when you submit a service request form or call our dispatch line. We collect this data solely to complete standard locksmith services.

2. How We Use Information

Platinum Locksmith uses your contact details to communicate dispatch arrival times, draft billing estimates, verify property access permissions, and perform lock repairs. We do not sell or share customer contact records with third-party marketing companies.

3. Data Security & Storage

We maintain protective measures to prevent unauthorized data access. Customer names and addresses are strictly accessed by authorized office dispatchers and technicians to coordinate field work orders.

4. Cookie Disclosures

Our website utilizes technical cookies to monitor page performance, load layout resources, and support portal sessions. You can configure your browser to reject cookies if preferred.

5. Legal Compliance

We disclose customer records if required by local law enforcement or municipal authorities to verify property entry authorizations during active service disputes.

6. Contact Details

For questions regarding our privacy rules, contact Platinum Locksmith at `[email protected]` or write us at: 26-28 West St, Suite #109, Beverly, MA 01915.