Learn how Platinum Locksmith handles, protects, and respects your personal contact records.
We collect details like your name, phone number, email address, and service address when you submit a service request form or call our dispatch line. We collect this data solely to complete standard locksmith services.
Platinum Locksmith uses your contact details to communicate dispatch arrival times, draft billing estimates, verify property access permissions, and perform lock repairs. We do not sell or share customer contact records with third-party marketing companies.
We maintain protective measures to prevent unauthorized data access. Customer names and addresses are strictly accessed by authorized office dispatchers and technicians to coordinate field work orders.
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We disclose customer records if required by local law enforcement or municipal authorities to verify property entry authorizations during active service disputes.
For questions regarding our privacy rules, contact Platinum Locksmith at `[email protected]` or write us at: 26-28 West St, Suite #109, Beverly, MA 01915.